Last updated: April 1, 2026
SafiraMD Medical Aesthetics and Wellness Center ("SafiraMD," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at safiramdmedspa.com, use our services, or interact with us at our Alpharetta, Georgia location.
By using our website or services, you consent to the practices described in this policy. If you do not agree, please discontinue use of our website and services.
Who We Are
SafiraMD Medical Aesthetics and Wellness Center is a physician-led medical aesthetics practice located at 6345 Halcyon Way, Suite 850, Alpharetta, GA 30005. Our practice is owned and operated under the medical direction of Dr. Andrea Volk, MD. We provide medical aesthetic treatments including injectable neurotoxins, dermal fillers, laser treatments, skin services, body contouring, and regenerative medicine.
Information We Collect
Personal Information You Provide
When you contact us, book a consultation, or submit forms on our website, we may collect:
- Full name
- Email address
- Phone number
- Date of birth
- Mailing address
- Treatment interests and preferences
- Messages and inquiries you submit
Protected Health Information (PHI)
As a medical practice, we collect health-related information necessary for your care, including:
- Medical history and current medications
- Allergies and contraindications
- Treatment records, clinical notes, and photographs
- Insurance information (if applicable)
- Consent forms and treatment authorizations
Protected Health Information is handled in accordance with the Health Insurance Portability and Accountability Act (HIPAA) and applicable Georgia state law. Our Notice of Privacy Practices, available at our office, provides additional detail on how we use and disclose PHI for treatment, payment, and healthcare operations.
Information Collected Automatically
When you visit our website, we may automatically collect:
- IP address and approximate geographic location
- Browser type, version, and operating system
- Pages visited, time spent, and navigation patterns
- Referring website or search terms
- Device type and screen resolution
How We Use Your Information
We use the information we collect to:
- Schedule and manage appointments and consultations
- Provide medical aesthetic treatments and follow-up care
- Communicate with you about your care, appointments, and inquiries
- Process payments and manage billing
- Send appointment reminders and post-treatment care instructions
- Improve our website, services, and patient experience
- Comply with legal and regulatory obligations
- Send marketing communications (only with your consent; you may opt out at any time)
Cookies and Tracking Technologies
Our website uses cookies and similar technologies to enhance your experience.
Essential Cookies are required for the website to function properly, including session management and security.
Analytics Cookies help us understand how visitors interact with our website. We use Google Analytics to collect anonymized usage data. You can opt out by installing the Google Analytics Opt-out Browser Add-on.
Cookie Consent: When you first visit our website, a cookie banner allows you to accept or reject non-essential cookies. You can change your preferences at any time through your browser settings.
How We Share Your Information
We do not sell your personal information. We may share your information in the following circumstances:
- Service Providers: We work with third-party vendors who assist with website hosting, email delivery, payment processing, and analytics. These providers are contractually obligated to protect your data and use it only for the services they provide to us.
- Payment Processors: Credit card and payment information is processed by PCI-DSS compliant third-party processors. We do not store your full payment card details.
- Legal Requirements: We may disclose information when required by law, court order, or government regulation, or to protect the rights, safety, or property of SafiraMD, our patients, or the public.
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you of any such change.
Data Security
We implement administrative, technical, and physical safeguards to protect your information, including:
- Encrypted data transmission (SSL/TLS) on our website
- Secure electronic health record systems
- Access controls limiting who can view patient data
- Staff training on HIPAA compliance and data protection
- Regular security assessments
No method of electronic transmission or storage is completely secure. While we strive to protect your information, we cannot guarantee absolute security.
Your Privacy Rights
All Visitors
You have the right to:
- Request access to the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your personal information (subject to legal retention requirements)
- Opt out of marketing communications at any time
- Disable cookies through your browser settings
HIPAA Rights (Patients)
As a patient, you have additional rights under HIPAA, including the right to:
- Access and obtain copies of your medical records
- Request amendments to your health information
- Receive an accounting of disclosures of your PHI
- Request restrictions on certain uses and disclosures
- Request confidential communications
- File a complaint if you believe your privacy rights have been violated
To exercise your HIPAA rights, contact our office directly at 678-235-8221.
California Residents (CCPA/CPRA)
If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA):
- Right to Know: You may request details about the categories and specific pieces of personal information we have collected about you.
- Right to Delete: You may request deletion of your personal information, subject to certain exceptions.
- Right to Opt Out of Sale: We do not sell personal information. If this changes, we will provide a clear opt-out mechanism.
- Right to Non-Discrimination: We will not discriminate against you for exercising your privacy rights.
To submit a request, email us at hello@safiramdmedspa.com or call 678-235-8221. We will verify your identity before processing your request and respond within 45 days.
Data Retention
We retain your personal information for as long as necessary to fulfill the purposes described in this policy, unless a longer retention period is required by law. Medical records are retained in accordance with Georgia state law, which requires retention for a minimum of 10 years from the date of last treatment (or until age 23 for minor patients).
Website analytics data is retained in anonymized form and is not linked to your identity.
Children's Privacy
Our website and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from minors. Treatment of patients under 18 requires parental or guardian consent and is handled in accordance with applicable law.
Third-Party Links
Our website may contain links to third-party websites, including social media platforms and partner services. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.
Changes to This Policy
We may update this Privacy Policy periodically to reflect changes in our practices, technology, or legal requirements. When we make material changes, we will update the "Last updated" date at the top of this page. We encourage you to review this policy regularly.
Contact Us
If you have questions about this Privacy Policy, wish to exercise your privacy rights, or have concerns about how your information is handled, please contact us:
SafiraMD Medical Aesthetics and Wellness Center 6345 Halcyon Way, Suite 850 Alpharetta, GA 30005
Phone: 678-235-8221 Email: hello@safiramdmedspa.com Website: safiramdmedspa.com/contact